Australia’s coffee culture is one of the largest in the world and is expected to grow even more in the next 5 years.
Nearly 90% of the cafes and coffee shops are independently owned and each has a unique personality.
This means there is a high level of competition, and a successful establishment is determined by customer service, price, quality of ingredients, and overall cafe experience.
What will make your café stand out is simple: turn every coffee into a small moment of delight by adding an award-winning treat as a genuine thank-you.
It’s a low-cost, high-impact gesture that helps create a memorable experience, encourages word of mouth, and gives customers a reason to come back. In a busy café market, that kind of thoughtful detail can be the difference between being remembered and being replaced
Every customer gets to enjoy a complimentary treat with their hot drink order.
Although small, this simple act of kindness has a powerful impact, providing satisfaction and encouraging loyalty.
Happy customers are your biggest advocates – your reputation will grow along with your coffee kilos.
Here are the various occasions our Bitesiize product range can assist your cafe
Petit Fours and Bite Size desserts are amongst the latest culinary trends, with everyone opting for smaller, easier to eat items. Blow away your audience by serving our award-winning bites in your catering platter. Our range of artisan treats can help reduce your supply and labour costs, and provide an easy catering option that guests will rave about.
Give every customer a warm & fuzzy feeling with their coffee in the form of a delicious Bite Size treat. This simple gesture not only spreads happiness, but also emphasises your commitment to service and quality and creates a point of difference for your café. Happy customers are more loyal and will not only come back for the great service but also tell all their friends.
Do things differently in your business and build a reputation for yourself. Word of mouth is the most powerful driver of business success. New in the area? Hand out a branded pack of biscuits to the local community to get people talking and coming back for more. Or reward loyalty with a delightful branded jar of bites that customers get to keep and re-use.
One bite and everyone will be hooked! Luckily our gorgeous retail range is available as stunning gifts to sell in your café, the perfect take home packs for Bite Size addicts. Profits earned from selling our retail range will supplement the cost of the complimentary range
We provide you with a point of difference that is proven to increase customer loyalty & revenue
Traditionally crafted with 90% AU/NZ ingredients, our wholesome Bites are free from preservatives and artificial additives.
We have been awarded over 220 Fine Food Awards – making us the most awarded bite size biscuit company in Australia.
Bite Size don’t tie you down with a contract.
Our team is made up of hospitality veterans who really understand your industry.
We won't supply our biscuits to your direct competitors, giving your cafe a unique advantage
You understand the value of exceptional customer service and you are willing to pay a premium for the best product on the market
This concept only works to create a point of difference if your clients know tthat they will get something every time
In order to see the full impact of this initiative and how it can grow your business, we suggest a trial period of at least 4 months
Testimonials
EXCELLENT Based on 53 reviews Posted on Denise (Dee)Trustindex verifies that the original source of the review is Google. I get a box free with my lexus service each year and they r so yummyPosted on CVPS P&CTrustindex verifies that the original source of the review is Google. Fabulous Fundraiser! I was nervous about committing to this fundraiser with my biggest fear being that people may not return money and or unsold cookies. Out of the 420 boxes we received there was only a handful unaccounted for and we raised over $10 000 for our school. Delicious cookies and an extremely supportive company to deal with.Posted on Diane Le PhanTrustindex verifies that the original source of the review is Google. This is my 2nd year with BiteSize and it has been an amazing experience! Jeremy is always welcoming and super supportive and always checking in. It was a huge success exceeding all expectations. This year, my team of 14 kids and their families raised an impressive amount of over $2800 in profits allowing the kids to enjoy a session of go karting, personalised soccer balls and drink bottles as well as a buffet feed! The cookies are delicious and quickly sold out. It was great to be a part of a positive cooperation knowing we were also contributing to a good cause to Super Tee. Would definitely be in touch with Jeremy and his team in the future! Highly recommended... out with the chocolates, in with the cookies!!Posted on Simranjit KaurTrustindex verifies that the original source of the review is Google. Delicious Macadamia Gourmet bitesPosted on Mandy RyanTrustindex verifies that the original source of the review is Google. We really loved the idea of these as a school fundraiser, and the cookies themselves taste amazing. However, as others have mentioned, I do feel the amount of plastic used in the packaging is excessive and unnecessary. It would be wonderful to see a more environmentally friendly alternative, which I believe would make this fundraiser even better.Posted on Bsupreme StudiosTrustindex verifies that the original source of the review is Google. We recently partnered with Bitesize for a cookie fundraiser, and the results were incredible! Not only was it easy to run, but our dance families loved the delicious treats. The process was smooth from start to finish, and the support from the Bitesize team was fantastic. Thanks to this fundraiser, we were able to reach our financial goals and support our studio in a fun and engaging way. Highly recommend! — BSupreme StudiosPosted on Krystal LuuTrustindex verifies that the original source of the review is Google. These are honestly the best cookies I've ever had – they're so delicious :)Posted on MonicaTrustindex verifies that the original source of the review is Google. We used Bite Size cookies for our Year 6 Graduation fund raiser. Jeremy was extremely helpful throughout the whole process! I highly recommend this company for your fundraising initiatives. We loved that through our fundraising, we were also able to give back to children in need!Posted on Ari PTrustindex verifies that the original source of the review is Google. I love these bite sized little biscuits. They have kept me loyal to the same cafe for ever as the barista always puts one on my coffee lid. They are the best little treat.Posted on Felicity BenhamTrustindex verifies that the original source of the review is Google. Love love love these bikkies! So many delicious flavours!