Frequently asked questions

How much can I raise? 💰

You will raise approximately $30 in profit per box sold ($28.80 to be exact) we are now the highest food fundraising product in the country!

Do you offer any support?

ABSOLUTELY!!!! • 🎁 We donate a complimentary foodie gift hamper for every 100 boxes ordered for your highest‑selling family! • 🍪 We provide 3 FREE SAMPLES to every family so they can taste the biscuits BEFORE taking a box! • 📝 You’ll get FREE templates from start to finish, and we even create your introduction letter for you! This is the message that goes home to families, outlining the fundraiser, key dates, and how they can support. • 📸 You have access to our marketing team for images to promote your fundraiser! • ☎️ We offer ongoing phone support with ideas & tips to help YOU SELL OUT!

What happens if the correct amount of cash is not returned for the FUNraising Box?

To help ensure no mistakes like this occur, we encourage you to remind students & families to always open each ‘FUN’raising envelope ON THE SPOT when they’re handed money for packs. That way you can identity if the money is short, instantly. Please avoid batch counting them all together!

What happens if a FUNraising Box comes back with unsold packs?

No issue at all! You can simply repack leftover packs into a new box and sell it to a family wanting a second box it happens more often than you think!

What happens if a family doesn’t opt out initially and then changes their mind?

We understand last‑minute changes! You will always have families eager to win the FREE foodie hamper, and they’re usually happy to take extras. If not, teachers and staff can split the extra box and sell the packs to friends & family And if there are still leftovers, we tap into our local network of cafés and community partners to help purchase any remaining boxes for you.

What will happen if we overorder fundraising boxes?

We don’t allow you to overorder , that’s the beauty of our FULLPROOF system. Our clever opt out tailored buffer, so families confirm before we ship. You only get the exact number of boxes required no extras, no waste

Are you an Australian Owned Company?

Yes! We are a 100% Australian family‑owned and operated business. We support local suppliers, employ local staff, and all proceeds stay in Australia.

Do you support any local charities?

We totally understand why you’d ask; our biscuits taste amazing! However, as a family-run business, we’re committed to quality and service – so you won’t find us on supermarket shelves. Unlike other food fundraising drives where the same products are available in stores at a lower price, our award-winning biscuits (with over 220 Royal Fine Food Awards to our name!) have only ever been available to cafes and the hospitality industry… until now! By taking part in our ‘FUN’raising program, your school or organisation gets to enjoy Australia’s most awarded biscuits while raising much-needed funds for a great cause. It’s truly a win-win treat with real community impact!