It’s The Little Things

Have you been to Europe, sat in a cafe, ordered a coffee and when that coffee arrives for absolutely no reason other than the generosity of the business owner you notice an unexpected treat on your spoon; A delicious biscotti, or a sweet treat that you probably didn’t even know you wanted until it was there looking at you. That is European hospitality; from Germany to the Mediterranean you can look forward to the same incredible customer service.

Over a decade ago Suzanne, Jeremy and Sue opened Bite Size with a dream to bring this custom to Australia; to revolutionise the customer experience to one of authentic hospitality. The Bite Size revolution reflects a shift in consciousness in the hospitality industry from a cost focus to a value focus. At the heart of this evolution, the powerful gesture of complimentary giving.

Whether it’s serving an award-winning Bite Size treat with your beverages, or treating your clients to an unexpected gift to show them you care, it’s the little things you do in business that define your reputation and create a point of difference between your business and your competitors’.

Why has Bite Size been so successful? The answer is simple: mediocre products don’t create lasting impressions. Greatness is bred from greatness: great product, great ethics, great service. The gesture is so important, but if the complimentary treat is not spectacular, it is forgettable.

With over 130 Royal Fine Food Awards & a very rare Award of Outstanding Excellence to our credit, the results speak for themselves.